Roadmap

What we've delivered recently

Improvements to image capture

In response to user feedback, we’ve introduced improvements to the image capture process in the ‘verify your identity’ journey.

What we're working on now

Service improvements

We’re working to enhance aspects of the service such as account management and data sharing. For example, we're making it easier for users to change their authentication method and phone number.

Alternative methods of verification

We’re exploring alternative methods to support identity verification and ways to further improve verification rates, such as working closely with HM Passport Office and using additional information to verify users.

Updates

As we’re an agile programme, our plans may shift. We’ll update this page when this happens and add more detail when we can.